Trust & safety

Verified sellers. Clear fees. Safer workflows.

Gideon Commerce handles high-ticket and regulated categories deliberately. Here's how verification, fee transparency, moderation, and restricted categories work.

Fee transparency

A flat 1% platform fee on completed sales. Payment processing, shipping, taxes, and optional boosts are always shown separately — never blended.

Buyer protection

Eligible orders bought through Gideon checkout are covered. We recommend never paying off-platform.

Moderation

Listings can be reported, restricted categories are screened, and our trust & safety team reviews flags. Every admin action is logged.

Seller verification

Verified before they publish

Basic

Required before publishing

Account and identity checks for every seller before their first listing goes live.

Enhanced

For higher-risk activity

Business sellers, high-volume sellers, high-ticket listings, real estate and vehicle leads, and liquidation sellers complete enhanced verification.

High-ticket goods

Extra care above the threshold

High-ticket threshold: $5,000

Listings at or above the threshold are flagged for manual review and require enhanced verification. An optional escrow workflow for high-ticket goods is on the roadmap.

Restricted categories

What we don't allow

These items are blocked or routed into a restricted workflow. Listings that mention them are screened automatically.

  • Firearms
  • Ammunition
  • Explosives & dangerous weapons
  • Drugs & controlled substances
  • Stolen / counterfeit goods
  • Financial instruments
  • Live animals
  • Hazardous chemicals
  • Surveillance / spyware
  • Adult sexual products
  • Alcohol
  • Tobacco & vapes
  • Regulated medical devices

Real estate — fair housing

Real estate listings are inquiry-based. Gideon does not process real estate closings, commissions, escrow, or licensed brokerage activity in the MVP. All listings must follow applicable real estate, licensing, and fair housing rules. Equal housing opportunity.

Vehicles — lead-only

Vehicle listings are inquiry-based with VIN/title fields and a dealer vs. private-seller flag. No on-platform checkout; transactions complete off-platform per applicable rules.

Compliance

Built for accountability

INFORM Consumers Act tracking

We track high-volume seller signals — new/unused product sales and rolling 12-month gross revenue — and surface disclosure and verification-renewal status.

Audit logs

Every risky admin action — removing a listing, suspending a seller, approving verification, flagging a dispute — writes an immutable audit log entry.

This page describes product guardrails and is not legal, tax, or brokerage advice. Sellers are responsible for compliance with applicable laws.